Privacy policy
Effective October 15, 2026.
Anytime Heating and Air Conditioning LLC uses information you provide to respond to service requests, arrange estimates and communicate about your inquiry. Contact us at 812-542-2665 or anytimeheatingandair@gmail.com with privacy questions or requests to review, correct or delete your information, subject to applicable recordkeeping requirements.
Information we collect and use
Our request form collects your name, phone number, email, service address, requested service, preferred date and morning/afternoon preference, and problem description. We save the request securely for office review. Security services process technical information needed to prevent spam and abuse; our application uses a salted network-address identifier for rate limiting. Please do not include payment details, passwords or other sensitive information in the form.
A submitted date and time is a request, not a confirmed appointment. Our office checks availability and contacts you to confirm. The request form acknowledges receipt on screen. It does not automatically enroll customers in SMS messages or send an automated customer email or text.
Information sharing
We do not sell your personal information or share it with third parties or affiliates for their marketing or promotional purposes. Mobile numbers, SMS consent records and opt-in information are not shared for independent marketing. We use service providers to host and secure the website, store requests and, when authorized, deliver office notifications. Necessary service processing is limited to these operational purposes. We may disclose information when required by law.
SMS consent and messaging
Only a recipient who separately and expressly opts in consents to receive informational text messages from Anytime Heating and Air Conditioning LLC. SMS notifications are currently disabled. Website appointment notifications are sent through Resend to our main company email inbox after the request is stored. Customer phone numbers supplied in the request form are callback details, not enrollment in a customer SMS program. Consent to SMS is optional and is not a condition of purchasing service.
Message frequency varies with service requests and account activity. Message and data rates may apply, depending on your mobile plan.
Reply STOP to opt out of future SMS messages. Reply HELP for more information. You can also request assistance or withdraw consent by calling 812-542-2665 or emailing anytimeheatingandair@gmail.com. Our Messaging Terms explain the program further.
Storage, security and analytics
Access to request records and notification credentials is restricted. We retain information as needed to handle service inquiries, maintain business records, meet applicable requirements and address security issues. Contact us about your information; we do not promise an immediate deletion date while a request or recordkeeping obligation is active.
No internet or text-message system guarantees absolute security or uninterrupted delivery. For urgent heating or cooling problems, call our main phone rather than waiting for an online request or text response.
The temporary preview does not load Google Analytics. On our production website, Google Analytics measures page views, call and contact-link clicks, appointment and estimate-link clicks, and successful request receipt. Analytics can use cookies and process technical browser and network information. We do not send request names, phone numbers, email addresses, service addresses or problem descriptions as analytics event fields. Our analytics implementation omits URL query strings and fragments and limits referrer information to the originating website. Advertising signals and ad personalization are disabled in our configuration. We skip loading Analytics when your browser sends a Global Privacy Control signal or Do Not Track value of 1. You can also use Google’s Analytics opt-out browser add-on. Blocking analytics does not prevent you from calling us or submitting a service request.
Updates
We may update this policy as our website or communications change. The effective date above identifies this version. Our public company contacts remain the phone number and email shown on this page.
